Privacy Policy

This privacy policy sets out how Acorn Villages Ltd uses and protects any information that you give Acorn Villages Ltd when you use this website.

Acorn Villages Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

Acorn Villages Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2018.

What we collect

We may collect the following information:

  • Name and Title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To fulfill our obligations under any contract we have entered into with you or a Service User you represent, and to provide you or the relevant Service User with information or services that you have requested.
  • We may use the information to improve our products and services.
  • We may send promotional mail about upcoming events, fundraising activities, newsletters and other information, which we think you may find interesting using the postal address that you have provided or using the email address provided where you have given your explicit consent.
  • We shall adhere to the General Data Protection Regulations 2016 and Privacy and Electronic Communications Regulations 2015 including individual’s rights to erasure, rectification, access and restriction to processing of personal information. If you wish to be removed from our mailing list, please contact us
  • We use MailChimp to process our subscriber list. To view their Privacy Statement and their EU-US Privacy Shield Status please use the following links.

Privacy statement

Status

 

Security

We are committed to ensuring that your information is secure to the latest industry standards. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.  

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern these sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Your rights regarding any information obtained by us shall be of paramount importance to us and we shall ensure that any information given will adhere to all data protection laws and your rights to access, rectification, erasure, to restrict processing, to object and to be informed will maintained at all times.

We will never assume that your data can be used for any other reason than the reasons that you have stipulated.  If you wish to restrict how it is used further or opt out of marketing or mailing lists that you have previously signed up to then please let us know and we shall remove you from our database or use the “Unsubscribe” link in any email that we send you.  We keep your personal information only for as long as required to operate the service in accordance with legal requirements and tax and accounting rules. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or we are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

Legitimate interests

As a charitable organisation, we are able to offer the high quality service that has become synonymous with the Acorn Villages Ltd name due to the help and commitment of supporters and the fundraising and events that we hold.  We therefore reserve the right to write to those people who have provided their details to us, and where we believe they have an interest in the events and services that we offer.  If you do not wish to be contacted, please email us at info@acornvillages.com

 

You may request details of personal information that we hold about you under the General Data Protection Regulations 2016. If you would like a copy of the information held on you please write to

 

The Data Controller
Acorn Villages Ltd
Mistley Hall
Clacton Road
Mistley
Manningtree
Essex
CO11 2NJ

 

We will reply within 1 month or request an extension where there is justification.  If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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